Case Study

Global audit firm delivers compliance and audit prep services with TruOps

Industry: Tax, Audit, and Consulting Services
Location: Multi-National
Background: The client is a leading professional services firm specializing in tax, audit, and consulting for enterprises. Recognized as one of the top companies to work for, the firm places a strong emphasis on delivering value-driven solutions to its clients.

The client sought to enhance its compliance and risk management capabilities by implementing a modern, scalable solution that could support its complex operational needs. With a diverse client base and rapidly evolving regulatory requirements, the firm required a platform to streamline compliance workflows, improve risk visibility, and deliver actionable insights through centralized data management.

Challenges

1. Maturity Assessment and Compliance Management:

  • Tools for performing compliance maturity assessments with configurable parameters and scoring.
  • Centralized compliance management, enabling users to upload custom frameworks and leverage prebuilt ones to meet overlapping requirements.

2. Multi-Tenancy:

  • Dedicated tenant instances for secure client data management, ensuring confidentiality and regulatory compliance.
  • Self-service capabilities for onboarding and managing multiple clients.

3. Automation and Scalability:

  • Automated user provisioning and de-provisioning via SCIM protocol, ensuring seamless synchronization with Identity Providers like Okta.

  • Support for multiple IdPs to enhance user authentication and access security.

4. Risk Management:

  • Centralized tools to identify, assess, prioritize, and document risks across functions.

  • Advanced analytics and dashboards to provide insights into risks, supported by heat maps, reports, and interactive charts.

5. User Experience and Security:

  • A user-friendly interface designed for ease of use.

  • Role-based access controls and encryption for robust security.

  • Integration with a virtual assistant (Clark AI) to streamline workflows through natural language queries.

  1.  

Solution

Maturity Assessment and Compliance Management:

  • Tools for performing compliance maturity assessments with configurable parameters and scoring.
  • Centralized compliance management, enabling users to upload custom frameworks and leverage prebuilt ones to meet overlapping requirements.

Multi-Tenancy:

  • Dedicated tenant instances for secure client data management, ensuring confidentiality and regulatory compliance.
  • Self-service capabilities for onboarding and managing multiple clients.

Automation and Scalability:

  • Automated user provisioning and de-provisioning via SCIM protocol, ensuring seamless synchronization with Identity Providers like Okta.
  • Support for multiple IdPs to enhance user authentication and access security.

Risk Management:

  • Centralized tools to identify, assess, prioritize, and document risks across functions.
  • Advanced analytics and dashboards to provide insights into risks, supported by heat maps, reports, and interactive charts.

User Experience and Security:

  • A user-friendly interface designed for ease of use.
  • Role-based access controls and encryption for robust security.
  • AI to streamline workflows through natural language queries.

Results

Enhanced Visibility:

  • Dashboards displaying risk status with customizable Key Risk Indicators (KRIs) and Key Performance Indicators (KPIs).

Streamlined Workflows:

  • Easy setup of workflows and automation for follow-ups.

Actionable Insights:

  • Advanced analytics and reporting features to support informed decision-making.

Improved User Experience:

  • Intuitive UI with interactive tools for assessing and managing compliance and risks.

Secure and Scalable Operations:

  • Secure data segregation for multi-tenant environments and automated user management.
A Platform that grows with you

Tailored to get you from spreadsheets to scale

Going from Assessments-to-Reports and Beyond.

vCISO

Looking to level up GRC services with an assessment platform that outputs a .docx editable report. Looking to use AI to identify risks, and provide recommendations that are mapped to controls.

MSSP

Engages with clients to assess, mitigate, and track to KPIs. Offering managedGRC in areas like asset & vulnerability management or continuous controls monitoring.

The Center of Excellence

Oversees GRC for PortCos or OpCos, with disparate frameworks and tools. Supporting risk and compliance, and looking to roll up insight for quick decisions.

Single-Instance

Manages an in-house team, using either spreadsheets or an existing GRC platform. Looking for a solution that scales with more automation, crosswalk, or reporting.

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