Summary
After thorough research and evaluation, the client decided to incorporate TruOps to enhance their competitive edge. TruOps could simplify their compliance tasks and offered flexible dashboard customization, auditing, and reporting options. Additionally, TruOps would enable them to efficiently manage clients through a single platform while ensuring data segregation and security between each tenant.
Challenges
The client faced challenges in simplifying compliance tasks and efficiently overseeing common compliance standards. They struggled with manually gathering and analyzing metrics for individual customers, leading to inefficiencies. Additionally, they lacked a centralized dashboard to view key metrics, auditable entities, and analyze risks effectively. They needed a solution to easily generate reports, assign owners for actionable items, automate follow-ups via email, and maintain an accessible audit trail.
Additional Challenges Identified, Including:
- A lack of transparency and flexibility using cross functional workflows to manage risk and compliance.
- The inability to analyze, detect, mitigate, and document risks.
- Customized risk reports based on stakeholder.
- The ability to manage multiple clients from a single interface.
- The length of time to complete compliance assessments.
The Client Identified the Need for the Following Functionality
- The ability to perform maturity assessments i.e. compliance assessments with custom parameters and formula configurations that aligned with a maturity score.
- The support for multiple IdPs (Identity Providers) for user authentication.
- Automated user provisioning and de-provisioning.
- The capability to onboard and manage multiple clients as tenants i.e. a self-service multi-tenant environment.
- A GRC platform for effective management of multiple programs.
Solution
TruOps provided the client with a comprehensive GRC solution and the capability to conduct Maturity Assessments, Issues and Exception Management, and Compliance Management all within a single application.
TruOps Delivered:
Results
By integrating the TruOps GRC platform, our client successfully enhanced their governance, risk, and compliance (GRC) management processes to achieve:
About TruOps
TruOps is a powerful GRC platform that transforms traditionally siloed modules into a risk operations center. Designed to integrate and automate critical GRC functions, TruOps simplifies the security, risk, and compliance processes organizations need to manage and control risk effectively. TruOps meets your organization where it is today and scales to meet evolving cyber risks, whether regulatory, internal, or third party.